Terms and Conditions

Terms and Conditions Last Updated: 28.05.2025 Welcome to our store! These Terms and Conditions govern your use of our website and the purchase of products from our store. By accessing our site and placing an order, you agree to be bound by these Terms. 1. Use of Website You agree to use our website for lawful purposes only. You must not use this site in any way that causes, or may cause, damage to the website or impairment of its availability or accessibility. 2. Product Information We aim to display our products as accurately as possible. However, colours, sizes, and styles may vary slightly from the images shown due to screen settings or supplier differences. All prices are listed and are subject to change without notice. 3. Orders By placing an order, you agree that: All information you provide is accurate and complete. You are authorised to use the payment method provided. We reserve the right to refuse or cancel any order at our discretion. 4. Shipping & Delivery We aim to dispatch all orders promptly. Please note: Delivery times vary depending on your location. Once dispatched, we are not responsible for any delays caused by courier services or customs. Any delivery issues should be reported within 7 days of receiving your order. 5. Returns & Refunds We want you to love your purchase. If there is an issue: Contact us within 14 days of receiving your item. Items must be unused, in original packaging, and in re-sellable condition. Some items (e.g., personal care products, custom orders) may not be eligible for return. For more information, visit our Returns Policy. 6. Intellectual Property All content on this website including images, logos, text, and designs are our property or licensed to us. You may not use, copy, or distribute any content without written permission. 7. Limitation of Liability We are not liable for any indirect, incidental, or consequential damages arising from your use of the site or purchase of products. Our total liability for any claim shall not exceed the price of the product purchased. 8. Privacy Your personal information is handled in accordance with our Privacy Policy. By using our website, you consent to the processing of your data as described. 9. Changes to Terms We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the site. It is your responsibility to check this page regularly. 10. Contact Us If you have any questions, please contact us at: 📧 info@lunera-store.com